Enterprise Rent-A-Car is a well-known car rental agency that provides services around the globe. The company has established itself as one of the most reliable and affordable car rentals in the industry. With numerous locations in over 85 countries, Enterprise Rent-A-Car offers customers the convenience of renting a car for business or leisure travel. The company's goal is to provide excellent customer service, quality vehicles, and competitive prices. Their staff is knowledgeable, professional, and friendly, ensuring that customers have a positive experience while renting a car. Whether you are in need of a small car for a short trip or a larger vehicle for a family vacation, Enterprise Rent-A-Car has a variety of options to choose from.
Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Identifies as women-owned
- Active military discounts
Reviews
Georgi from the West Hollywood branch went above and beyond for us. We are travelling from Australia and we felt so looked after by him. Enterprise is very lucky to have Georgi on their team.
We have emailed Enterprise and hope this reaches the correct person to praise Georgi for his excellent customer service.
Roy was freaking awesome! Super nice and helpful. Made the process super easy and seamless. Quickest time I’ve had getting a rental car.
I rented a pretty scratched Toyota Tacoma, and when I returned it, I was told that I caused a huge dent and that I had to file an insurance claim when I stated that I did not cause any damage and the damage was there I was told that that’s not true and I needed to file a claim and then I got a callback saying that investigation was done and the damage was there. I was falsely accused and almost spent several thousand dollars because somebody didn’t investigation before they called me to tell me that I was responsible. Roy and George. Terrible customer service. I’ve also rented many many many many times and never had a problem and no one admitted any wrongdoing or apologized.
Special thanks to Georgi and Brie for making our rental experience easy and pleasant. No waiting, a terrific car, quick and simple return, and very friendly. We will definitely go back if we ever need to rent a car again.
I had a great experience here! Steven was so friendly and helpful. He efficiently got me checked out of my vehicle and straight into another. Super service. The best Enterprise in town.
Terrible customer service. My car had no Car Play and I was having a difficult time getting around since I don't know the area at all. When I told John, the reprehensive, he was very non-cholent about it and attempted to sweep it under the rug. Don't recommend renting from this place at all.
Very very bad customer service by representative STEVE, as a international traveller, I was trying to setup my credit card so I am not charged extra fee, he is suggesting me to rent from Turo or Uber, very bad attitude from the time I entered the place. He is the liability of company. He should be in coach back program.
We wanted to checkout Malibu so we made a reservation with enterprise and the service we got was exceptional. The gentleman was so calm and super helpful! One exceptional customer service experience could really turn someone's day around and he sure did that on Wednesday!
Location
8583 Santa Monica Blvd, West Hollywood, CA 90069, United States
Hours
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Monday
08:00 AM - 05:00 PM
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Tuesday
08:00 AM - 05:00 PM
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Wednesday
08:00 AM - 05:00 PM
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Thursday
08:00 AM - 05:00 PM
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Friday
08:00 AM - 05:00 PM
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Saturday
09:00 AM - 12:00 PM
- Sunday Close
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